PrivacyPolicy

Finesse Atelier ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

Personal Information: When you create an account, place an order, or contact us, we may collect your name, email address, phone number, billing and shipping address, payment information, and order history.

Automatically Collected Information: We may collect information about your device, browser, IP address, and how you interact with our Site through cookies and similar technologies.

Communications: If you contact us directly, we may receive additional information about you such as your email address, phone number, and the contents of your message.

We use the information we collect to: process and fulfill your orders; communicate with you about your order, account, or customer service requests; send you marketing communications, promotions, and newsletters (with your consent where required); improve and optimize our Site, products, and services; detect and prevent fraud, abuse, or security issues; and comply with legal obligations.

We do not sell your personal information. We may share your information with: service providers and partners who help us operate our business (e.g., payment processors, shipping carriers, email marketing platforms, and analytics providers); legal authorities when required by law or to protect our rights; and business successors in the event of a merger, sale, or acquisition.

These third parties are authorized to use your information only as necessary to provide services to us and are required to maintain the confidentiality and security of your information.

We use cookies and similar tracking technologies to enhance your browsing experience, analyze Site traffic, and understand how visitors interact with our Site.

You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. However, if you disable cookies, some parts of the Site may not function properly.

With your consent, we may send you promotional emails and text messages about new products, offers, and events. You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link at the bottom of our emails.

If you opt in to receive SMS messages, you can opt out at any time by replying STOP.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to: access the personal information we hold about you; request correction or deletion of your personal information; object to or restrict certain processing of your data; withdraw consent where processing is based on consent; and opt out of receiving marketing communications.

To exercise any of these rights, please contact us at cs@ivorylifestyle.com.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order and transaction information may be retained for record-keeping and tax purposes.

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will take steps to delete it.

If you are visiting our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located. By using the Site, you consent to the transfer of your information to the United States.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the effective date. We encourage you to review this Privacy Policy periodically.

If you have any questions about this Privacy Policy or our privacy practices, please contact us at cs@ivorylifestyle.com.